Orders for instruments may be placed via phone, mail or email.
We suggest an initial phone consultation to discuss pricing, materials and other options as well as a time table. I will then send a written proposal outlining the deal via email for approval. Once the customer agrees to the proposal and submits the down-payment the order is entered into the building queue.
Customers are updated regularly as to the progress of their kora. The typical turnaround for custom instruments is two months, but this varies.
A deposit of 1/3rd of the final purchase price is required to secure a place in the building queue. At this point we will begin to assemble the needed parts and materials for your instrument. Once we are ready to begin the building process we require a further 1/3rd of the total sum. The final payment is due upon completion of the instrument, prior to shipping. (In cases where building can begin at the time the order is placed, a downpayment of 50% is necessary with the remainder due upon completion)
We reserve the right to retain as much as 50% of payments received in the case the order is cancelled.
Please contact us at:
USA (719) 588 4973